The Oswayo Valley School District is a participating partner in the Emergency Broadband Benefit outreach program. With the help of OV and many other school districts, the Broadband Benefit program has enrolled over 4M households! We knew from the beginning that the success of the Emergency Broadband Benefit Program would largely depend on mobilizing trusted on-the-ground advocates and community leaders. We’ve made terrific progress, but the FCC remains committed to building on this initial momentum so we can connect as many families as possible and help those struggling to get online.
As we continue to work together to get more households enrolled, we wanted to provide you with helpful contacts for program questions, complaints, and other support.
For questions about the status of an online or paper application, or questions about the application process including documents needed, contact the Universal Service Administrative Company (USAC) at:
To file a complaint with the FCC about a participating provider:
- Online: consumercomplaints.fcc.gov
- Phone: 1-888-225-5322
For Emergency Broadband Benefit general program information:
To request a speaker for your next meeting or community gathering:
Feel free to reach out to the Oswayo Valley School District if you have any questions or concerns as well!